- Personal photos are allowed throughout the Gardens.
- Commercial use of photographs are prohibited without the full written consent of Tucson Botanical Gardens.
- Photo shoots may be arranged by calling (520) 326-9686 ext. *29 or emailing email@example.com.
During your visit you may be filmed, videotaped or photographed by Tucson Botanical Gardens employees or contracted professional. Your admission to the Gardens serves as permission for use of your image by Tucson Botanical Gardens
Frequently Asked Questions…
Are the Gardens indoor or outdoor?
All garden spaces are outdoors, with the exception of the Cox Butterfly & Orchid Pavilion. There are 5 gallery spaces, 4 indoor and 1 outdoor. The Gardens is open rain or shine.
Can I bring my dog to the Gardens?
No. Only trained service dogs are allowed in the Gardens.
Service animals that are identified with a vest or collar are welcome in the Gardens at no cost.
Dog Days of Summer – Dogs are welcomed to visit with their owners each June – September. Dogs must be leashed and well-behaved. Water stations are available. Dog admission is $5, or you can purchase a seasonal dog membership.
Arizona law prohibits leaving animals unattended and confined in a motor vehicle when physical injury to or death of the animal is likely to result.
Is Butterfly Magic included with admission?
Yes. Butterfly Magic is included with Gardens admission and is open 9:30am to 3:00pm, 7 days a week from Oct 1st through May 31st.
Are wheelchairs available at the Gardens?
Yes. We have several non-motorized wheelchairs available on a first-come, first-serve basis free of charge. Please let the staff know at admissions when you arrive.
Do you offer reciprocal benefits with other botanical gardens?
No. TBG does not participate in any reciprocal programs.
Do I have to pay for admission if I make a reservation at the café?
Yes. Guests dining at the café must pay admission, be a current member, or have guest passes.
Can I smoke in the Gardens?
No. The Gardens is a non-smoking facility, including e-cigarettes.
Can I pick flowers or other plants at the Gardens?
No. Please smell and enjoy our plants but don’t collect or pick any plants or plant materials.
Do you offer public passes?
Yes. We participate in the Pima County Library Culture Pass Program. A Culture Pass can be checked out at select libraries and serve as admission (two people entrance). Click here for more information.
Can I take pictures in the Gardens?
Yes. Personal photos are allowed throughout the Gardens. Photoshoots may be arranged by calling (520) 326-9686 ext. *29 or emailing firstname.lastname@example.org.
Commercial use of photographs are prohibited without the full written consent of Tucson Botanical Gardens.
Should I join/renew my membership before I visit?
You may join/renew online or when you arrive at the Gardens. Your digital membership card will be sent to your email within 24 hours of your purchase. If you requested physical cards, they will arrive by USPS in 2-3 weeks.
How do I purchase or renew my membership?
Visit the Garden Gift Shop, purchase or renew online, or call Member Services at (520) 326-9686 ext. *13
Can I renew early?
Yes! If you renew your membership before it has expired, your membership will be extended for 1 year from the current expiration date.
Can I apply my admission ticket toward the cost of a membership?
Yes. You can apply your admission ticket towards your membership purchase. This is valid only on the same day of your visit.
Can I buy a membership as a gift?
Yes. You can purchase a gift membership by visiting: https://tucsonbotanical.org/gift-membership/
or you can purchase a Gift Membership Packet, in the Garden’s gift shop.
Note: If your gift recipient already has a membership, your gift will extend their membership for an additional year!
How many guest passes will I receive and who can use them?
The number of guest passes depends on your membership level.
Guest passes are one-time use and are tracked digitally at Admissions. Guest passes may be used by any individual of your choosing for entry to the Gardens. They simply need to give your name at Admissions. A member does not need to be present for their guest(s) to use guest passes.
Will my co-member receive their own digital card
Your digital membership card will have both co-members names on it. This link can be forwarded to your co-member(s) and they can download it from there.
Can I get a physical membership card?
Yes, if you’d like a physical card, select the “Physical card” add-on after selecting your membership level. If you’ve already purchased your membership, call the Membership Department at (520) 326-9585 ext. *13 to request physical card(s).
I cannot access my digital card. Can I re-download it?
Yes. You can use the link from the original email to download your card again at any point using your mobile device. You can also access the download page in your TBG account.
- On your mobile device, log in to your account at https://tucsonbg.ticketapp.org/portal/profile by clicking “My Account” in the top right and selecting “Log In” from the drop-down.
- After logging in, go to your profile by clicking your name in the top right and selecting “Profile”. Your membership should already be associated with your account. (If you don’t see your membership, see below to connect your membership to your account.)
- Click the “Membership” tab, find your current membership, and click “Digital Membership” to go to the digital card download page.
My membership is not showing on my account. How can I connect it?
- Login to your account on the web portal at tucsonbotanical.ticketapp.org/portal (in the top-right corner, navigate to My Account > Login).
- Go to your account profile page (in the top-right corner, navigate to Your Name > Profile.
- On the lefthand taskbar, click Find My Membership.
- Enter your Membership ID and click Locate Membership.
- Verify your membership using the primary phone or email associated with your membership.
- If you do not have access to the primary phone or email on your current record, please call the Membership Department at (520)326-9686 ext. *13 to update your contact information.
- Once you receive the verification phone via text or email, enter the code and click Submit Code and Reset Account.
- You should now see your membership appearing within your account profile.
My smartphone doesn’t have Google or Apple Wallet, can I still use a digital membership card?
Yes! Follow the download link or follow the steps in question 3 to open the download page. Select “Add to Google Wallet”, then click “View Pass”. Take a screenshot and present the photo at Admissions for entry.
Who can I name on my membership card?
Individual – Primary member only
Dual and up – Primary member + optional secondary member
Children are not named on memberships. If no secondary member is named, your membership card will be listed as ‘Guest’
How long does it take to process my membership?
You will receive your digital membership card via email within 24 hours of your purchase. If you requested physical cards, they will arrive by USPS in 2-3 weeks. If you have not yet received your digital or physical cards upon arriving to the Gardens, please show your Photo ID at Admissions for entry.
Can I loan my membership card(s) to somebody else?
No. Membership cards are valid only for the Member(s) listed on the card(s) and are non-transferable. One member named on the card must be present to use the card. You may give your guest passes to anyone you’d like and they can use them without the member present.
In order to protect the benefits of membership, we reserve the right to request photo ID.
Can I upgrade my membership?
Yes. You may upgrade your membership at any time. To upgrade, simply pay the difference between the two levels and you will begin receiving the new benefits immediately. Your membership expiration date will stay the same. Call the Membership Department at (520)326-9686 ext. 13 to upgrade.
Can I add additional people to my membership? (i.e. nanny, caretaker, children, your favorite uncle, etc.)
Yes. For Dual level memberships and above. There is a $20 charge to add a 3rd adult and a $10 charge to add additional children. Membership cards will indicate the number of additional children. Official caretakers may receive free admission as part of your membership. Please call the Membership Department at (520) 326-9686 ext. *13 for details. The 3rd Adult option applies only to one additional adult per membership. Any additional adults would warrant a separate membership.
Can my child receive free admission with my membership instead of another adult?
Yes. If you have a Dual membership or above, a child may receive free entry in place of another adult. One named member on the card must be present and children 16 and under must be accompanied by an adult
I am moving out of town. Can I discontinue my membership?
You may discontinue your membership at any time by contacting Member Services at (520) 326-9686 ext. *13 or email@example.com.
Membership fees are nonrefundable. You may transfer your membership at the same level to a friend or family member.
Is my membership tax-deductible?
Yes. Any amount paid in excess of the Fair Market Value of the member benefits is tax-deductible.
Individual – $30
Dual – $30
Family – $30
Cholla – $61
2150 Club – $30
Agave – $168
Ocotillo – $226
Saguaro – $296
I have a seasonal address. Where will I receive membership materials?
If you have a seasonal address please contact Member Services at (520) 326-9686 ext. *13 or firstname.lastname@example.org with both addresses and the dates you reside at each location.
I forgot or lost my membership card. Can I still visit the Gardens?
Yes. Please present a photo ID at Admissions. There is a $2 replacement fee for lost cards.